Scope of Services

The Emperor’s New Clothes

Back in 2007, John Yates wrote a thinly veiled critique of the infamous NHS National Programme for IT, which was based on the centrally funded, procured and managed contracts which were intended to transform healthcare. What lessons can we learn from history?

The Happy Project

At V-LEX, we like short, simple contracts, but sometimes clients can push this too far.

Menu-based Contracts

How we achieved greater value for money for the client by redesigning a BPO contract with cost plus pricing into a contract with a service catalogue and unit pricing.

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